This Privacy Policy explains how CHEAT CODE collects, uses and protects personal data when you visit cheatcodecards.com, purchase a digital product, customise a card pack or contact us.
1. Who we are
CHEAT CODE is operated by:
Legal name: KATERYNA SILKOVA Trading name: CHEAT CODE Tax ID (NIF/NIE): Z4195464Q Business address: Calle Siclope 37, 30710 Los Alcázares, Murcia, Spain Email: [email protected]
For the purposes of Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), KATERYNA SILKOVA is the data controller.
2. What personal data we collect
Depending on how you use the website, we may process the following information.
Purchase information
When you make a purchase, we may process:
- your name;
- email address;
- billing information;
- country or region;
- order number;
- products purchased;
- purchase amount and currency;
- payment status;
- information required for invoicing, tax and accounting purposes.
Payments are processed by Stripe. CHEAT CODE does not receive or store your full credit or debit card number.
Customisation information
If you customise your CHEAT CODE cards, we may process the text, colours, illustrations and other options you select in order to create your requested digital product.
Please do not include sensitive personal information in custom card text.
Communications
If you contact us, we may process:
- your name;
- email address;
- your message;
- previous correspondence with us;
- information reasonably necessary to resolve your request.
Technical information
When you use the website, certain technical information may be processed automatically, including:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited;
- date and time of access;
- security and server logs.
This information is primarily used to operate, secure and troubleshoot the website.
3. Why we use your personal data
We process personal data only where we have a lawful basis to do so.
To process and deliver your order
We use the information necessary to:
- process your purchase;
- generate customised cards;
- deliver your PDF or download link;
- send transactional emails;
- provide customer support.
The legal basis for this processing is the performance of our contract with you.
To comply with legal obligations
Certain transaction, invoice and accounting information may be retained to comply with applicable Spanish and European tax, accounting and legal requirements.
The legal basis is compliance with a legal obligation.
To protect the website and prevent fraud
We may process technical and transaction information to detect fraud, abuse, security incidents and attempted unauthorised access.
The legal basis is our legitimate interest in operating and protecting our business and website.
Analytics and non-essential cookies
Where CHEAT CODE uses analytics or other non-essential tracking technologies that legally require consent, they will only be activated after you provide your consent.
You may withdraw your consent at any time through the available cookie settings.
4. Payments
Payments are processed by Stripe.
Stripe may independently process information such as payment details, billing information, IP address and transaction information in accordance with its own privacy practices.
CHEAT CODE does not store complete payment card details.
5. Service providers
We may use trusted service providers to help operate CHEAT CODE, including providers of:
- payment processing;
- website hosting and infrastructure;
- content delivery;
- website and network security;
- transactional email;
- analytics, where enabled.
These providers may process personal data only as necessary to provide their services and subject to applicable data protection requirements.
6. International data transfers
Some service providers may process personal data outside the European Economic Area.
Where required under the GDPR, such transfers will be protected using an applicable lawful transfer mechanism, such as an adequacy decision, Standard Contractual Clauses or another legally recognised safeguard.
7. How long we keep your data
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal obligations.
Transaction, accounting and invoice information may be retained for the periods required under Spanish tax, accounting and commercial law.
Customer-support communications may be retained for as long as reasonably necessary to manage requests, resolve disputes or establish, exercise or defend legal claims.
Technical and security logs are normally kept only for a limited period unless longer retention is reasonably necessary to investigate fraud, abuse or a security incident.
Customisation information is retained only for as long as reasonably necessary to generate, deliver and support the purchased product, unless continued retention is required for another lawful purpose.
8. Children’s privacy
CHEAT CODE products are designed for parents, guardians and other adults to use with children.
The CHEAT CODE website and checkout are intended for adults capable of entering into a legally binding contract.
We do not knowingly ask children to provide personal information directly to us.
If you customise a card using a child’s name or other information, please provide only the minimum information necessary and do not include sensitive personal data.
If you believe that personal information relating to a child has been provided improperly, please contact us at:
9. Your data protection rights
Subject to applicable law, you may have the right to:
- access your personal data;
- correct inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of certain processing;
- object to certain processing;
- receive certain personal data in a portable format;
- withdraw your consent where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, contact:
We may need to verify your identity before completing a request.
You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) or another competent data protection authority.
11. Data security
We use reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Third-party websites
The website may contain links to third-party websites or services.
CHEAT CODE is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those services separately.
13. Changes to this Privacy Policy
This Privacy Policy may be updated when CHEAT CODE’s services, technology or legal obligations change.
The current version will be published on this page together with the date of the latest update.
14. Contact
For questions regarding this Privacy Policy or the processing of your personal data, please contact:
CHEAT CODE KATERYNA SILKOVA Tax ID (NIF/NIE): Z4195464Q Calle Siclope 37 30710 Los Alcázares Murcia, Spain
Email: [email protected]