FAQ

Questions, answered.

Everything about the cards, buying, printing and refunds. Can’t find your answer? Write to us — a real person replies.

The short version

  • A printable PDF — download it right after paying
  • No sign-up, no subscription, no newsletter
  • Playing-card size: print at home or at any copy shop
  • Real humans reply in 1–2 business days
01

About CHEAT CODE

What is CHEAT CODE?

Printable cards with little real-life privileges for kids — extra playtime, choosing tonight’s film, a trip to the park. Your child plays a card, you say yes. Like a cheat code in a game, only at home.

Who is it for?

Families with children of about 6 to 12 — old enough to read the cards and to enjoy waiting for the perfect moment to play one.

Is it a reward system?

It can be, but it doesn’t have to be. Most families give a pack as a present, for a birthday or a good term. The two rule cards keep it fair for everyone.

02

Packs & customising

What’s the difference between the packs?

Only the number of cards: STARTER has 15, PLUS 20, ULTIMATE 30. Same quality and the same options — the bigger the pack, the less you pay per card.

Ready-made or customised?

Ready-made gives you our favourite wishes and goes straight to checkout. Customise lets you change the text, colour and picture of any card, the cover and the two rule cards — for the same price.

Can I write my own wishes?

Yes. In the customiser you can rewrite any card or start one from scratch. The editor checks that every text fits on the printed card before you pay.

03

Buying & files

What exactly do I get?

Two PDF files: your pack (the cover, two rule cards and all your cards, 65 × 90 mm, ready to print) and a “Start here” guide with printing settings and tips for grown-ups. It’s a digital product — nothing is shipped.

How do I get the files?

Right after payment, on the confirmation page — download both PDFs there. Save them on your device: the download links stay valid for 14 days.

Do I need an account?

No. There’s no sign-up and no newsletter. We only ask for your email for the payment receipt and in case we need to reach you about your order.

How do I pay? Is it safe?

By card on Stripe’s secure payment page (Apple Pay and other wallets may also appear). We never see or store your card details. Prices are in US dollars.

04

Printing

Where do I print the cards?

On a home printer with thick matt paper, or at any copy shop. The “Start here” guide has the exact settings and a page you can show the shop. Printing is not included in the price.

What size and paper?

Each card is 65 × 90 mm, portrait — playing-card size — printed single-sided in full colour. We recommend matt card of 300–350 g/m² — at home, 250–300 g/m² works well.

05

Refunds

Can I get a refund?

The files are delivered immediately, so at checkout you agree to immediate delivery and acknowledge that the right of withdrawal ends once the download is available. If your files are faulty or not as described, we’ll fix them or refund you — see section 11 of our Terms & Conditions.

I paid but can’t download my files.

Write to [email protected] with your order number (it starts with CC-) and the email you used at checkout. We’ll send you fresh download links.

Support

Still stuck? Ask a human.

Write to us at [email protected]. We reply within 1–2 business days, usually sooner.

Email support

Help us help you faster

  • Your order number (CC-…), if you have one
  • The email you used at checkout
  • What happened — a screenshot helps